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Disney World and Disneyland Closing Due to Coronavirus

Breaking news! The Walt Disney Company announced today that Walt Disney World, Disneyland Paris and Disneyland will be closing due to the coronavirus. In addition, Disney Cruise Line departures are cancelled through the end of March.

These new Disney theme park closures follow the closures of Shanghai Disney, Tokyo Disneyland and Hong Kong Disneyland earlier this month.

Earlier this week, we gave you an update regarding Disney’s policies and procedures for both U.S. Disney Parks and Resorts and Disney Cruise Line. If you’d like to review that article, please visit here.

However, in just a few days, the coronavirus has caused increasing concerns worldwide, affecting the decisions of people all over the globe. As a result, Disney has announced that Disney Parks in the U.S. and France will close beginning March 16, 2020. The parks will remain closed through the end of the month.

Disney World and Disneyland Closing due to coronavirus — Photo: Brooke Hudson

Disney’s Official Statements

Disney released these statements late Thursday afternoon.

Walt Disney World, Disneyland Paris and Disney Cruise Line

“In an abundance of caution and in the best interest of our Guests and employees, we are proceeding with the closure of our theme parks at Walt Disney World® Resort in Florida and Disneyland Paris Resort, beginning at the close of business on Sunday, March 15, through the end of the month.

Disney Cruise Line will suspend all new departures beginning Saturday, March 14, through the end of the month.

The Walt Disney Company will pay its Cast Members during that closure period.

The hotels at both Walt Disney World and Disneyland Paris will remain open until further notice. The retail and dining complexes, Disney Springs at Walt Disney World and Disney Village at Disneyland Paris, will remain open.

Domestic Walt Disney Company employees who are able to work from home are being asked to do so, including those at The Walt Disney Studios, Walt Disney Television, ESPN, Direct-to-Consumer, and Parks, Experiences and Products.

We will continue to stay in close contact with appropriate officials and health experts.”

Disneyland and California Adventure

“While there have been no reported cases of COVID-19 at Disneyland® Resort, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure, beginning the morning of March 14 through the end of the month.

The Hotels of the Disneyland Resort will remain open until Monday, March 16 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies. Disney will continue to pay cast members during this time.

Disneyland Resort will work with guests who wish to change or cancel their visits, and will provide refunds to those who have hotel bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.

Please contact The Walt Disney Travel Company for questions and cancellations at 714.52.5050.”

Questions You May Have

To learn more about the coronavirus (COVID-19) and the U.S. response to it by visiting the CDC.

What if I have a vacation package booked while the parks are closed?

You can cancel or modify your room reservation or Walt Disney Travel Company package up until your original scheduled check in date. There will be no fee to change your dates or cancel your package. If you take no action to change or cancel, Disney will automatically process a refund to your original form of payment within seven days of your original check in date.

What if I have a vacation package booked after March 31? (But I don’t want to travel during that time?)

Disney has temporarily changed their change and cancellation policy. If you have a room reservation or vacation package with a check in date through June 30, 2020, you can change your dates or cancel your reservation with no penalty or cancellation fee.

How does the closure impact my annual pass?

Annual passes will be extended by the number of days the parks are closed. (Note: Disney has officially answered this question for WDW Annual Passes, but I am fairly confident that the same will hold true for Disneyland Annual Passes.)

What if I have date specific theme park tickets for the period the parks will be closed?

Unexpired multi-day theme park tickets with unused days or date specific theme park tickets with a start date on or before March 31, 2020 will be automatically extended to use any date before December 15, 2020. If you can’t visit the parks prior to December 15, 2020, you may apply the value of your wholly unused ticket toward the purchase of a ticket for a future date.

What if I have a ticket for Disney After Hours, Disney Villains After Hours or Disney Early Morning Magic between March 16, 2020 and March 31, 2020?

Your ticket will be automatically refunded because those events are being cancelled.

What if I’ve prepaid for a dining reservation or an experience reservation like Build a Droid ? (Scheduled between March 16, 2020 and March 31, 2020?)

All prepaid dining and experience reservations will be automatically refunded if they were scheduled to occur between March 16, 2020 and March 31, 2020.

What about dining reservations that I guaranteed with a credit card?

You will not pay a cancellation or no-show fee for reservations at locations impacted by the closures.

Disney World and Disneyland Closing Due to Coronavirus — Final Thoughts

I am disappointed that Disney made these decisions to close their parks worldwide. However, I understand that governmental and public pressures made this result almost inevitable.

I am very happy to see that Disney will continue to pay all cast members impacted by the closures. When I first heard this news, I was very concerned for the cast members. It’s fairly well known that Disney cast members’ wages are pretty low. I suspect many cast members live paycheck to paycheck as do so many people these days. The impact of two weeks without pay could be ruinous to many people. I am glad to see that Disney is stepping up and taking care of their people.

It is of course possible that Disney could elect to extend these closures beyond the end of March; however, I am hopeful that will not be necessary. I hope that in April, we will see a return to normalcy across the country and the world; not just for Disney but for all of us.

What are your thoughts about Disney World and Disneyland closing due to the coronavirus? Do you have any vacation plans impacted by these closures? Please comment with your thoughts below.

Please take care of yourselves and those you love!

Happy Dreaming!

Brooke

Authorized Disney Vacation Planner — Ready to Plan Your Disney Vacation!

Disney and the Coronavirus

I know that many people are very concerned about COVID-19, commonly referred to as the novel coronavirus. If you are planning a Disney vacation and/or a Disney Cruise Line vacation in the coming months, no doubt Disney and their response to the coronavirus are weighing on your mind.

Disney has released formal statements regarding COVID-19 for both Disney Parks and Resorts and the Disney Cruise Line.

It is important to remember that while the novel coronavirus can be very serious for those with health issues that compromise their immune system and make them more vulnerable, for most of us the impact of contracting the novel coronavirus will be similar to the flu. Taking care of our personal hygiene per the guidelines released by the CDC (link in the statement below) will significantly reduce our vulnerability to COVID-19, as well as other contagious diseases.

Disney has a well earned reputation for cleanliness and sanitation, and I am confident they are taking every necessary precaution to ensure the safety of all guests.

Disney and the Coronavirus – Parks and Resorts

Dr. Pamela Hymel, Disney’s Chief Medical Officer released a statement a few days ago. We have included an excerpt from this statement below:

“As part of our commitment to the health and well-being of our cast, guests and the larger community, we are carefully monitoring the evolving coronavirus situation and are in regular contact with health agencies for information and guidance. Walt Disney World Resort and Disneyland Resort, are welcoming guests as usual and we continue to implement preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies.

Walt Disney World, Disneyland and all of our parks and resorts around the world have high standards of cleanliness, which assists with illness prevention, and we have health and safety protocols in place, such as:

- - Training for cast members, with ongoing reinforcement on a regular basis
  - Defined cycles for frequent cleaning and disinfection of targeted areas
  - Easy access to handwashing facilities and hand sanitizers
  - Quick response to spills, trash and other situations
  - End of day sanitation procedures for restroom, kitchen, and other facilities
  - Frequent cleaning and “wash down” of outdoor locations, including walkways and queues

Additionally, our onsite health teams and leaders are communicating with our cast members about illness prevention, including the guidance of the CDC. The CDC recommends everyday preventive actions to help stop the spread of germs, such as staying home when sick, washing hands often with soap and water for at least 20 seconds, following proper respiratory cough etiquette, avoiding close contact with people who are sick and avoiding touching eyes, nose, and mouth with unwashed hands.”

Disney Cruise Line and the Coronavirus

In response to concerns specifically related to cruise travel, Disney has released the following statement and update to Disney Cruise Line policies.

“Information on Coronavirus Disease 2019 continues to evolve quickly and Disney Cruise Line is closely following guidance from health officials and authorities in the ports of call we visit. We are also committed to keeping our Guests informed and updated, and are happy to address any questions our Guests have in advance of their cruise vacations and once they’re onboard.

The health and safety of our Guests, as well as that of our Crew Members, is our primary focus. We are taking precautionary steps and have implemented the following guidelines, which will likely continue to evolve as more information becomes available:

- - Currently, any Guest or Crew Member who has traveled from, to or through China, including Hong Kong and Macau, South Korea, Italy, Iran or Japan, within 14 days of departure will not be able to board our ships.
  - Any Guest or Crew Member who has been in contact with someone from these areas, including Guests with connecting flights in these locations, also will not be able to board, nor will anyone who has helped care for someone suspected of having or diagnosed with the coronavirus (COVID-19), or who is currently subject to health monitoring for possible exposure. Guests who have air travel booked through Disney Cruise Line will automatically have their flights rebooked on an alternate route. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.
  - As is always our practice, we screen all Guests and Crew Members before they board, and anyone who feels unwell with gastrointestinal or flu-like symptoms (fever over 100.4º F, chills, cough or difficulty breathing) will not be permitted to sail.
  - In addition, all Guests and Crew Members will have their temperature checked by a nurse with a no touch thermometer prior to boarding, regardless if they are symptomatic or feel unwell. Additional medical screening will be required for anyone with a temperature of 100.4º F or greater, and they along with their travel party may be unable to sail.
  - For cruises that include a stop in Nassau or Castaway Cay, please note that The Bahamas will not allow anyone to disembark in any Bahamian port if they have been to China, South Korea, Italy or Iran in the past 20 days prior to arrival. These Guests may be able to sail but will be unable to visit The Bahamas.
  - For cruises that include a stop in Jamaica, please note that in addition to the locations noted above, officials there also will not allow Guests who have traveled from, to or through Singapore within 14 days of arrival to come ashore. These Guests will be unable to sail.

Temporary Cancellation Policy Update

Given the current situation, we are offering temporary adjustments to our cancellation policy to provide more flexibility for our guests. These adjustments may continue to evolve as more information becomes available.”

“Disney Cruise Line Coronavirus (COVID-19) Additional Information

Disney Cruise Line consistently receives among the highest public health inspection scores and has health and safety protocols in place. We also have a comprehensive plan that outlines protocols for managing illness and closely follow the guidance of public health officials. Some of these procedures include:

- - Training for all of our Crew Members on how best to prevent the spread of illness onboard.
  - A health screening completed by all Guests and Crew Members to check for illness before they board the ship.
  - Extensive cleaning and sanitation of high-traffic areas (e.g., handrails, doorknobs and elevator buttons) and children’s facilities.
  - Cleaning of all staterooms twice a day, and additional disinfection when necessary.
  - Medical clinics on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.

According to public health authorities, Guests can also help prevent the spread of coronavirus (COVID-19) and many other illnesses by frequently washing their hands with soap and water for at least 20 seconds, especially after using the restroom and before eating. Parents can supervise their children to ensure they wash their hands thoroughly. In addition, Disney Cruise Line has hand sanitizer wipes and sanitation stations conveniently available in multiple places on its ships. Guests can also cover their nose and mouth with a tissue (or upper sleeve) when sneezing, and avoid sneezing or coughing into their hands or without covering their nose and mouth.”

Keep Calm and Wash Your Hands

Because concern about the coronavirus is widespread, I felt it was important to include Disney’s statements verbatim, rather than to paraphrase them. As Disney releases new statements or amends these statements, I will release updates.

Bottom line: Disney is doing everything they can to combat the spread of COVID-19 or any other disease in their theme parks and cruise line. They have an excellent reputation for cleanliness and training cast members on strict policies and procedures. I have no doubt that Disney has gotten even more aggressive in these areas due to the concerns regarding the coronavirus.

If you have a Disney Parks or a Disney Cruise Line vacation planned for the next 60 days, and are concerned about Disney and the coronavirus, Disney has implemented temporary cancellation policies. If you would like my help with determining your recourse and/or rescheduling your trip, please contact me at brooke@disneycastledreaming.com.

As long as you feel comfortable with Disney’s policies and are in reasonably good health, I don’t think it is necessary to cancel or reschedule your trip. However, if you are worried and don’t think you’d be comfortable, I can certainly understand if you wish to cancel or reschedule.

I will keep you updated as news regarding Disney and the coronavirus evolves.

Happy Dreaming,

Brooke

Disney World 2020 Vacation Packages NOW AVAILABLE for Reservations!

Are you thinking about visiting Walt Disney World in 2020? I have good news! Disney World 2020 vacation packages are now available for reservations.

What Does This Mean For You?

Until this week, you could only book your Disney vacation through dates in December 2019. If you wanted to price a vacation for March 2020, you were out of look. However, that is no longer the case. All 2020 dates are now available for Disney World vacation packages or park tickets reservations.

Lots of people were waiting for 2020 to visit Walt Disney World because originally, Star Wars: Galaxy’s Edge wasn’t expect to open at Hollywood Studios until late 2019. Of course, earlier this year we learned that Star Wars: Galaxy’s Edge will actually open August 29, 2019 at Hollywood Studios. Despite this earlier planned opening date for Star Wars: Galaxy’s Edge, many people still elected to wait until 2020 in hopes that the second attraction, Rise of the Resistance, will be open before their visit.

Star Wars: Galaxy's Edge Rise of the Resistance — Star Wars: Galaxy’s Edge Rise of the Resistance (Photo: Disney Parks)

If you’re not sure exactly WHEN you want to visit, but you know you want to visit in 2020, it’s time to start figuring out when you want to go. Now that ticket prices are date-based, it’s important to know WHEN you want to visit in order to get an accurate estimate for your vacation.

Book Now

If you DO know when you want to visit, you can book NOW. An initial deposit of $200 will hold your reservation, and the balance of your vacation costs will be due no later than 30 days before your vacation. You can make payments, or pay the balance all at once.

What’s the advantage of booking early?

The earlier you book, the more likely you are to get exactly what you want. Do you have a particular resort that you want? A particular type of room? The earlier you plan, the better the odds that you will have the most control over your dates, resort and room rates.

Disney World 2020 Vacation Packages — Disney’s Art of Animation Resort (Photo: Disney Parks and Resorts)

Many popular resorts book up more quickly than you might expect. Room rates often rise in response to demand, as well. This could mean that the room rate we see today for a particular week in 2020 at a particular resort may increase as we get closer to 2020.

What About Free Dining (Or other Discounts?)

Disney has not yet put any discount programs in place for 2020. Free dining IS possible, but we won’t know for a while yet. Disney usually enables discounts or Free Dining promotions with the intent of driving reservations due to lower than expected demand or reservations. To be honest with you, I’m not sure we are going to see reduced demand in 2020. SO many people held off on booking vacations in 2019 specifically to visit in 2020.

However, IF you book your 2020 vacation package with an authorized Disney vacation planner (like me), you will have access to any discounts Disney may release later that could benefit you. [Shameless plug]. Basically, Disney travel agents have the ability to apply discounts to vacation packages they have booked if a discount is released prior to final payment and/or 30 days before travel.

There is minimal risk to locking in your reservation now. Get the resort you want and the dates you want. If Disney releases discounts in the future that could save you money on your vacation package, your Disney travel agent will be able to apply that discount to your package.

What is a Vacation Package?

A vacation package is a reservation that includes both your resort reservation AND your park tickets. It may also include one of the dining plans. In addition, you can add other items like Memory Maker to your package. Usually, it is more economical to book your resort and park tickets as a vacation package than it is to book a resort reservation and park tickets separately. Magic Bands (solid color) are included with all Disney vacation packages. (Special themed Magic Bands are available at an additional price. See this post for more information.)

New Magic Bands Coming Soon for Disney Resort Guests — (Photo: Disney Parks)

Ticket Days vs. Resort Nights

Often, people want to buy park tickets for a different number of days than their resort stay. Regardless of how many nights are on your resort reservation, you can purchase park tickets for 1 day – 10 days (or an Annual Pass). If, for example, you want to stay on property for 5 days and then move to your Grandma’s condo for 3 more days–you can absolutely do that. You can include park tickets with your resort reservation to make a package, and those tickets can be for any number of days.

One Park Per Day vs. Park Hopper vs. Park Hopper and MORE

The next tough question is what TYPE of tickets do you want to include in your package? Note: I did a very detailed post on ticket options that you can find here.

One Park Per Day

The most economical tickets are the one park per day tickets. For many people, these are the best choice. These tickets limit you to one park per day, but you can leave and return to the same park on that day as many times as you need to. Some people think a one park per day ticket means they can visit each park only once. This is NOT the case. If you have a 5 day one park per day ticket, you could (if you wanted) choose to visit Epcot for all five of those days. You can use each day of your ticket for any park you want to.

Park Hopper

Park Hopper tickets give you the ability to visit multiple parks each day of your ticket. For example, you could start your day at Magic Kingdom and end your day at Epcot. You don’t HAVE to change parks on any of your park days, but the Park Hopper gives you the power to do that if you WANT to. Personally, I LOVE the flexibility of the Park Hopper ticket. I like to be able to switch parks if I think my first choice is getting too crowded. I like to be able to pop back into a park for a meal or to visit a particular attraction or shop. However, that flexibility does come at a higher price. Only you can decide if the higher cost is worth it.

Park Hopper and more

The Park Hopper and More ticket gives you additional flexibility. You have park hopping capabilities for each day of your ticket, just as you do with the regular Park Hopper. The Park Hopper and More costs more than a regular Park Hopper, but it includes extra benefits. Based on the number of days on your base ticket, you get extra days you can use to visit one (or more) of the following attractions:

- - Disney’s Blizzard Beach Water Park
  - Disney’s Typhoon Lagoon Water Park
  - ESPN Wide World of Sports Complex
  - Disney’s Fantasia Garden Miniature Golf Course
  - Disney’s Winter Summerland Miniature Golf Course
  - Disney’s Oak Trail Golf Course

Start Your 2020 Planning NOW!

In addition to 2020 Disney World packages, most other 2020 Disney destinations are now available for booking. Most 2020 Disney Cruise line itineraries are available to book. 2020 Adventures by Disney trips are available for booking now–AND if you book your 2020 Adventure prior to July 19, you can save up to $750!

If you’d like to learn more about 2020 Disney travel options, please reach out to me today at brooke@disneycastledreaming.com. I would love to help you plan your vacation. If you are too busy to plan, get in touch with me. I do offer packages where I handle all aspects of your vacation planning, including booking your fast passes and managing your meal reservations.

Happy Dreaming!

Brooke

Disney Launches Free Dining Authorized Disney Vacation Planner — Ready to Plan Your Disney Vacation!

P.S. Want to add a few days at Universal to your Disney vacation? I’m also certified on all Universal theme parks and vacation packages, and would be happy to talk to you about all the options available.

Could a Disney Cruise Wedding be Right for Me?

Are you wondering if a Disney Cruise Line Wedding or Vow Renewal might be the right choice for you and your partner? Check out the positives and negatives of a Disney Cruise Line Wedding or Vow Renewal.

The holiday season is upon us once again, and a wonderful side effect of the holidays is often lots of proposals and newly engaged couples. I’m looking forward to hearing about all the new engagements as we head into the end of the year…but in the meantime, knowing that we will have some new brides and grooms entering in the mix got me thinking about wedding planning, and one of the questions I’m hearing more often these days:

Could a Disney Cruise Wedding be Right for Me?

In today’s fast past world of WAY TOO BUSY to breathe, let alone plan a wedding, a Disney Cruise Wedding may in fact be the perfect solution for many couples who are wanting a Disney Fairy Tale Wedding, but aren’t really wanting to do much planning or coordinating.

I just added a pretty detailed article to the Disney Weddings & Proposals section of the site about Disney Cruise Weddings, you can check it out here if you are looking for details and pricing. I go into this topic in lots of depth there, but here are some brief highlights:

Potential Positives:

Picture courtesy of David and Vicky Arndt Photography, in my opinion, some of the BEST Orlando area photographers–and VERY experienced at working with Disney and Disney couples.

Disney Cruise Line is consistently rated one of the top large cruise lines in the world.
The Disney Cruise Line Wedding package is just that–a package, with most details pre-planned. There are a few categories where you make a few choices, and that’s all you need to do. Everything else is taken care of.
You are assigned an onboard wedding coordinator that you will meet with on Embarkation Day and they will work with you to ensure your wedding goes smoothly.
This is a great way to combine your wedding (or vow renewal) and your honeymoon and/or family vacation into one trip and one budget.
Of all the Disney Fairy Tale Weddings, this is one of Disney’s most affordable Wedding packages, so if a “Disney” wedding is important to you, this might be an avenue worth exploring if budget is an issue. Of course, a cruise reservation is required.
A Disney Cruise Line wedding is classic, elegant, simple and a little glamorous–without breaking the bank or costing you your sanity as you try to plan lots of details.
There’s no real “reception” in a Cruise Line wedding. You have a cake and champagne celebration, and then everyone goes back to enjoying their cruise. No first dance, no uncomfortably standing around wishing you could get back to the beach.
You can get married on the beach or dock on Castaway Cay, or on the ship in a few different locations. (Getting married on Castaway Cay is more expensive than getting married on the ship).
You are a “Disney Fairy Tale Wedding” couple, and can book a Disney Fairy Tale Wedding Bridal Portrait shoot in one (or more) of the parks within one year of your wedding (for an extra fee).

Picture courtesy of David and Vicky Arndt Photography.

Potential Negatives:

Photography is NOT included in the base price.
While photography packages are available for additional fees, the services themselves are not provided by Disney Fine Art Photography–they are provided by Cruise Line Photographers.
There is no real “reception” in a Cruise Line wedding. There is a cake and champagne celebration following the ceremony; however, it’s not a long event–time enough for toasts, cake cutting, some pictures and enjoying some cake and then it’s over. I have this as both a pro and a con—where it falls for you will be a matter of your personal preference and priorities.
Disney Cruise Line is a high end cruise line, and priced accordingly.
If you are someone who likes to plan every detail and be in constant contact with your planner, a cruise line wedding will not be a good fit for you.
Your onboard ceremony is not actually legal, so you are married in a civil ceremony in Port before the ship departs on your cruise.
Every guest you want to attend your wedding will need a cruise reservation and a passport.

I think Disney Cruise Weddings are actually perfect for a lot of couples, and even more perfect as a vow renewal. If you would like more information, please check out my more detailed article on Disney Cruise Weddings in the Disney Weddings and Proposals section of the site.

Happy Dreaming!

Brooke

Category: Disney Cruise Line

Disney World and Disneyland Closing Due to Coronavirus

Disney’s Official Statements